更新时间:2025-08-14 15:43:56
Mannersareimportanttohappyrelationsamongpeople.Noonelikesapersonwithbadmanners.Goodmannersmeangoodbehaviorsinsocialcommunication.Apersonwithgoodmannersisalwaysagreeablecompanion,becauseheisalwaysthinkingofothersandrespectsothers.
Apersonwithgoodmannersneverlaughsatpeoplewhentheyareintrouble.Instead,hetriestoofferhelp.whenheasksforsomething,hesays“please”andwhenhereceivessomething,healwayssays“thanks”。Hedoesnotinterruptotherpeoplewhentheyaretalking.ifhehastointerruptsomeonewhoistalkingheneedtosay“Ifyoudon'tmind,mayIsayonewordhere?”or“MayIinterruptyouamoment?”hedoesnottalkloudlyorlaughloudlyinpublic.whenhesneezesorspits,heusesahandkerchief.
Goodmannersarenecessarybecauseoneisjudgedbyhismanners.One’smannersnotonlyshowwhatkindofeducationhehasreceivedandwhathissocialpositionis,buttheyalsotendtoshowwhathisnatureis.
WesternreferstoWesternEuropeancountriesdietcuisine.Westernetiquette.Today,IintroducetoyoutoeatWesternstylefoodetiquette.
Whenseated,thebodyupright,elbownotplacedon,maynot.Useyourforkandknife,fork,therighthandholdstheknife;whenthecuttingthings,keeptheforkinthelefthandholdthefood,righthandwithaknifecutintosmallpieces,forkintheentrance.Donotsipthesouptoeat,chewwhentoshutup.Don'tlickthelipsorsmackingsound.Overheating,canbecooledbeforeeating,notmouthblown.Acupofcoffeewhenreadytoaddmilkorsugar,addthefollowingtousetspstirring,TSPwillbeplacedonthecoffeesaucers.Drinkcupsshouldputhisright,lefthandendsaucer,directmouthtodrink,donotuseaspoontoscoopaspoonfulspoonfulofdrink.
Westernfoodisnotonlyakindofetiquette,isalsoakindofcivilization.Thewesternstylefoodetiquette,youlearn?
Nomatterwhenandwhere,innocircumstancescanwedenythegreatimportanceofmanners.
Firstly,apersonwithgoodmannersisoftenconsideredtobemoretrustworthyandeasygoing,whichhelpshimmakemorefriendsandgetneededhelpfromothers.Besides,peoplearemorewillingtoshowtheirrespecttothepolitepeopleandcooperatewiththem,bringingthemmanyopportunitiestochange.Stillmostimportantly,beingpolitehelpsreducemisunderstandingbetweenpeople,contributingtoaharmoniousandenjoyablerelationships.
Havinggoodmannersisregardedasanimportantpartwhenjudgingapeoplewhetherheorsheisapersonofgoodtaste,andusingpolitewordsisasignofgoodmanners.Weusepolitewordsinourdailylifewithoutrealizingit.“please”“thankyou”and“sorry”arethethreewordsweusemostfrequently,whichbringusmagicpower.
Beingpoliteisthefirstandmostimportantsteptodevelopgoodrelationshipsincepolitewordsmakeiteasyforpeopletocommunicatewithothers.Beingpoliteshowyourrespecttootherssothattheyarelikelytobuildrelationswithyou.Alwayssayingpolitewordswillmakeothersfeelcomfortableandrepected,thenwhenyouneedhelptheyarewillingtogiveyouahand.Moreover,usingpolitewordscanbringyoufriendswhohasthesamecharacterwithyou,astheoldsayinggoes“Birdsofafeatherflocktogether”.Thepeoplearoundyoumaybuildabetteryou.
TheEnglishmanlovetobehavegentlemanlyandtheEnglishwomanlovetobehaveladily.Theyalsoshowtheirrespecttoladies.Theyalwayssay"Ladyfirst".Intheirdailylife.theEnglishpayattentiontotheirappearance.Theydressneatly.Theyshakehandswhentheymeetother.Whentheyarewithothers,theyusuallysay"please""thankyou""sorry"andsoon.ThebreakfastinBritainisveryrich.Usuallythereareallkindsofeggproducts,oatmeal,bacon,ham,sausages,butter,jam,bread,milk,juice,coffeeandsoon.Theyarepopularwiththewesterncountries.What'smore,theEnglishlikedrinkingtea.Theyhavethehabitofdrinkafternoonteaatabout3intheafternoon.Theyenjoydrinkingteaandtreatitasakindofseeingfriends.
《商务礼仪指南》
作者
(美国)佩吉·波斯特(Post.P.)
(美国)彼得·波斯特(Post.P.)
内容简介
正确的商务礼仪并不是死板的“规矩”,它是以考虑周到、尊重他人和诚实的方式在商业活动中对待他人。人们对穿着牛仔裤上班已经习以为常,但这并不意味着人们对礼仪已漠不关心。无论你所处的工作环境是正式的或非正式的,良好的人际交往能力绝对是你获得事业成功的必要条件。在各种商务场合中得体和正确的礼仪,不但令同事愉快,合作伙伴信任,还会帮助你与商业伙伴建立起广泛、牢固的合作关系,推动大家奔向共同的目标。
谁都免不了出错,不是没有及时回邮件,就是不小心飙出一句脏话。但这些错误可能无伤大雅,对吗?在言行举止上,我们真的需要做到尽善尽美吗?不客气地说,我们确实需要如此。
佩姬·波斯特(PeggyPost)和彼得·波斯特(PeterPost)重新编写了其祖辈埃米莉·波斯特(EmilyPost)的经典著作——《商务礼仪指南》(TheEtiquetteAdvantageinBusiness)。他们认为:“在许多工作场合中,举止得体不仅能令你表现得更友善和自信,使人们更乐于与你共事,还能提供给你许多重要工具,帮你和你的公司达成目标”。
社会习俗在飞速改变,家庭与办公室的界线愈发模糊,即使最精通礼数的人也时常感到困惑。因此,礼仪指南这类题材经久不衰,比如中世纪,人文主义者伊拉斯谟1530年曾为男孩写过一本礼节指南的书,其中包括不乱动、不挠痒等细节。“礼仪小姐”和波斯特家族等礼仪专家持续受到信任和追捧。《石板》(Slate)杂志“亲爱的普鲁登斯(DearPrudence)”以及《金融时报》“亲爱的露西(DearLucy)”等专栏也层出不穷。
在当今办公环境中,恼人琐事依旧屡见不鲜。比如,你的邻座打开一份怪味四溢的便当,你的同事对着手机怒吼……你该如何应对这些情况?职场规则不断改变,难道这意味着基本的礼仪标准也随之发生变化?
其实不然。波斯特家族在书中这样总结:“良好的商务礼仪并非是一套亘古不变的‘规矩’。事实上,多数人所说的商务礼仪只不过是一些常识,比如要考虑周到、尊重他人,并在商务场合中以诚待人。”马丁母子的书则帮我们区分了礼貌和礼节:“礼貌是举止得体的原则,礼节则是在特定场合中需要恪守的规则”。因此,礼貌待人这项原则并不会改变,但是礼节会不断演变。懂得这一点,你就不难区分二者。
Britainisarichandvaried,withinternationalandmulti-culturalsociety,towelcomestudentsfromallovertheworldcomeheretolearnandtovaluetheircontributions.
Britainisatolerant,democraticsociety,wheredifferentpoliticalviewsandbeliefsarerespected.Youwillfindmanypeoplewearingandeatinghabitsandyoudonothavetheirowndifferentmajorcitiesaroundtheworldhavesalesofsnackfood,meatfromanIslamicshop,theIslamicmeatfromtheshop.AsiatosellfruitandricekindofJewishfoodstoretostore,everything.
Indifferenttownsandcities,theyearhasavarietyofactivitiestocelebratetheworld'smajorreligiousfestivalsandactivities,forexample,inthecityofLeicesterattheStradivarioutsidetheIndiansub-sectionisthemostspectacularFestivalofLights.
BritainitselffromEngland,Scotland,WalesandNorthernIreland,theyhavedifferentcharacteristicsandpersonality.
Britainfromallovertheworldtoacceptimmigrantsandrefugeeshasalonghistory,manypeoplehavebeenhereforpermanentsettlement.LondonmaybethelargestgatheringofminorityBritishcity,othercitiesalsohavealargenumberofminorityresidents.
Alltheworld'smajorreligionsareBritish.Mosques,Sikhtemples,synagogues,churchesandIndiaFodoutogetherwithavarietyofChristianchurches(AnglicanandRomanCatholicfromtheProtestantandOrthodox)co-exist.
ThisdiversitymeansthatyouwillcometoBritainiseasytointegrateintoBritain'smulti-ethnicsociety.Youwillalsocomefromdifferentreligiousandethnicgroupsandpeoplecontacts,enhanceunderstandingofdifferentcultures.
EnglandisanationinnorthwestEuropeandthelargestandmostpopulousconstituentcountryoftheUnitedKingdomofGreatBritainandNorthernIreland.Itsinhabitantsaccountformorethan83%ofthetotalpopulationoftheUnitedKingdom,whilstthemainlandterritoryofEnglandoccupiesmostofthesoutherntwo-thirdsoftheislandofGreatBritainandshareslandborderswithScotlandtothenorthandWalestothewest.Elsewhere,itisborderedbytheNorthSea,IrishSea,AtlanticOcean,andEnglishChannel.
Englandwasformedasacountryduringthe10thcenturyandtakesitsnamefromtheAngles—oneofanumberofGermanictribeswhosettledintheterritoryduringthe5thand6thcenturies.ThecapitalcityofEnglandisLondon,whichisthelargestcityintheBritishIsles,capitaloftheUnitedKingdomandoneoftheworld'sGlobalCities.
Englandranksasoneofthemostinfluentialandfar-reachingcentresofculturaldevelopmentintheworld;itistheplaceoforiginofboththeEnglishlanguageandtheChurchofEngland,wasthehistoriccentreoftheBritishEmpire,andthebirthplaceoftheIndustrialRevolution.
TheKingdomofEnglandwasanindependentstateuntil1May1707,whentheActsofUnionresultedinapoliticalunionwiththeKingdomofScotlandtocreatetheKingdomofGreatBritain.
England'sNationalDayisStGeorge'sDay(SaintGeorgebeingthepatronsaint),anditiscelebratedannuallyon23April.
《国际商务礼仪英文教程》由九章构成,涵盖了国际商务活动礼仪的方方面面,内容丰富多彩,文字流畅易懂,是一本适于经贸类专业学生学习英语的好教材。
内容简介
《国际商务礼仪英文教程》从服饰仪表、见面问候、拜访接待、西式宴请、面试礼仪、办公室礼仪、电话礼仪、书信礼仪等方面入手,介绍跨文化交际中的基本礼仪常识。所介绍的知识力求全方位覆盖具有普遍性的国际商务礼仪规则,并在此基础上注重交际细节和文化差异;信息量充足、语言难度适中。集合了数位编者在“国际商务礼仪”课程的一线教学实践中积累的宝贵经验,也参照了EmilyPost和杨俊峰教授等中外礼仪专家的诸多著作或教学成果。全书的教学可设54学时,其中讲授36学时,实践18学时,也可以根据实际情况增加或减少学时。
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